Help and FAQs

Microsoft Teams with Direct Routing

If you are already familiar with Microsoft Teams you will know what a great multi-platform collaboration tool it is allowing secure communication and sharing between your team members. However you can now turn teams into the UC platform you need by adding the ability to dial PSTN services (Landline and mobile phones) through the Teams […]

Connecting with HikConnect

As part of your installation Easy WiFi can provide secure access to your HikVision CCTV system. For each required NVR or camera you will need to install the Hik-Connect App on your device available from the Google Play store and iTunes store. Key areas are highlighted with an ORANGE outline. Please make sure all details […]

Navigating the Dashboard

We have provided a reference guide to the dashboard below and a list of features but we are always adding new ones so don’t hesitate to get in touch if there is something you would like to see. Dashboard front page Network Health – Shows which part of your network are up or down. Manage […]

How do I create a new hotspot?

Sign in to the dashboard through the Easy Wi-Fi website. Open the menu on the Right hand side and select Splash Pages from the list. Click on Create a profile Choose Create new one from the NAS ID drop down menu and enter the devices NAS ID. There is also an option to to personalise […]

How do I claim my device?

Sign into the dashboard through the Easy Wi-Fi website. From the dashboard open the menu and click on Routers and Access Points. At the top left of the screen click on Add new device. Ensure Your device is powered on and connected to the internet. Enter the ETH1 MAC address (you will find this on […]

How do I add a Secure user?

Sign in to the dashboard through the Easy Wi-Fi website. Click on Manage Users under the user registration section. In the manage users section click on the add secure user tab in the drop down menu. Fill in the create secure user form for the new user, you can choose whether to create a password […]

Ruckus UNLEASHED

Ruckus UNLEASHED

STEP 1 – ACCESS HOTSPOT DASHBOARD Create a hotspot profile from the “Guest” menu on the dashboard. Select “Create a new one” from the NASID drop down at the top. STEP 2 – CREATE A PROFILE Create a unique ID for this network and leave the “Network ID” field below as default (_Hotspot). Complete the […]

Draytek Vigor

Draytek Vigor

DRAYTEK VIGOR 2862, 3220, 2926, 2952 This guide covers setting up the Vigor router as a gateway for VLAN hand off from other 3rd party access points however the same setup applies to Vigor routers with built in WiFi (The hotspot interface simply needs to be applied to the WiFi interface or bridge interface). For […]